Privacy policy.

Effective Date: February 2025

At PrimaryRx Solutions, we are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with the General Data Protection Regulation (GDPR).

1. Information We Collect

We collect and process the following personal information:

  • Name

  • Phone number

  • Email address

2. How We Collect Your Information

We obtain your personal information when you submit an enquiry through our website’s contact form. This information is used solely to respond to your request and communicate with you regarding our services.

3. Lawful Basis for Processing

Under GDPR, we process your information based on:

  • Your consent – By submitting your details, you consent to us using your information to contact you. You can withdraw your consent at any time by emailing contact@primaryrxsolutions.co.uk.

4. How We Store and Retain Your Data

Your personal data is securely stored on our systems. We retain your contact details only for the duration of our working relationship. Once no longer needed, your data will be permanently removed from our systems.

5. Your Data Protection Rights

Under data protection laws, you have the right to:

  • Access – Request copies of your personal information.

  • Rectification – Request corrections to inaccurate or incomplete information.

  • Erasure – Ask us to delete your personal data under certain circumstances.

  • Restriction of Processing – Request limited processing of your data in specific cases.

  • Objection to Processing – Object to the processing of your data in certain situations.

  • Data Portability – Request that your personal data be transferred to another organisation or to yourself.

You will not be charged for exercising your rights. We will respond to your request within one month. To make a request, please contact us at:
📧 contact@primaryrxsolutions.co.uk

6. How to Make a Complaint

If you have concerns about how we handle your data, you can contact us at contact@primaryrxsolutions.co.uk

If you are not satisfied with our response, you can also file a complaint with the Information Commissioner’s Office (ICO):

📍 ICO Address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

📞 ICO Helpline: 0303 123 1113
🌐 ICO Website: https://www.ico.org.uk

By using our website, you acknowledge and agree to this Privacy Policy. We may update this policy periodically, so please review it regularly.